Frequently Asked Questions

CoHost FAQ's

How will my account be renewed?

Your account will automatically renew every month and directly charge your selected payment option.

Where do I find my billing information?

You can find your billing information in account settings! Click "Settings" in the drop down under your name on the top right corner of CoHost to navigate there.

How does CoHost onboarding work?

If you’re signing up for our hosting platform, you can either migrate your existing podcast to our platform or create a new show (a CoHost team member will support you through this process). From here, the platform will have you follow an onboarding checklist to get you set up!

If you’re signing up for our prefix, contact our team and we will assist in onboarding your show to ensure you can begin tracking your podcast analytics and demographics effectively.

Do I need to host my podcast on CoHost to use your analytics features?

No! Users can access our B2B Analytics and Advanced Audience Demographics features through CoHost’s Prefix, allowing you to use the platform without having to host with us.

How do I migrate my podcast?

Migrating your podcast to CoHost is easy! To conduct a migration yourself, simply import your show from your previous hosting provider and conduct an RSS feed redirect. Full instructions are provided here.

If you would rather our team conduct the migration for you, CoHost offers migration as a service to help you on to the platform. Just simply contact our team at and we will walk you through everything we’ll need to get started.

What are the CoHost packages?

Each CoHost plan is custom built to your podcast’s or clients needs. If you’re interested in exploring CoHost pricing, get in touch with our team who can walk you through the platform and our pricing. Get a demo.

Can I cancel anytime?

As much as we hate to see you go, you can cancel your CoHost subscription at any time. Your account will remain active until the end of your billing cycle.

Make sure you download all of your podcast data before your billing cycle ends and share your feedback with our support team! We’d love to hear how we can better serve the podcasting community better in the future.

Are CoHost plans taxed?

All CoHost plans will be billed in US dollars and are subject to government tax and other prevailing charges.

What methods of payments are accepted?

CoHost accepts all major credit cards and debit cards.

Podcast FAQ's

What is average consumption rate?

A percentage measurement directly pulled from Apple of how long, on average, your audience is listening to all of your episodes.

Learn more:  What is average consumption rate

What is an RSS feed?

Your RSS feed is a unique URL for your podcast that stores all of the data about your show. Podcasters use RSS feeds to send their podcast information to listening apps like Apple, Spotify, Google, etc.

Learn more:  What is an RSS feed?

What is a download?

A download is a play of your episode for 60 seconds or more.

Learn more:  What are downloads vs unique listeners

What is a unique listener?

A unique listener is an individual listener that has played your podcast.

Learn more:  What are downloads vs unique listeners

What is a podcast hosting platform?

Podcast hosting is a service which stores and delivers your show to listening platforms like Apple Podcasts, Spotify, Google Podcasts, and more. To do so, a hosting platform generates an RSS feed (unique URL for your podcast), which you submit to the listening platforms for approval. Once approved, you’re all set to schedule and publish new podcast episodes as you see fit.

What is a prefix?

A URL prepend is added to the enclosure URL in the RSS feed to collect data on who is listening. Prefixes are commonly used by supplementary analytics providers for hosting platforms. Users may sign up for a software that offers a prefix in order to get more in-depth analytics around their podcast.

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